Shipping policy

Please note that buyers are responsible for any customs fees if found by customs.

All our orders are dispatched within 3-5 business days of purchase and shipped with tracking number.

If you purchase an item on the weekend/a public holiday, your item will be shipped the next business day.

Delivery time for EU orders is 5-7 working days from the dispatch date, while the delivery time for international orders is 7-15 days. As soon as your shipment is processed, you will receive a tracking number. 

Once an item is shipped Is-Afro is not responsible if the delivery is delayed, or if the item is lost/damaged in transit. If an item is returned to our address for reasons out of our control, a second shipping cost should be paid by the customer in order to proceed with re-shipment. Is-Afro is not responsible for any customs duties/import tax charges you may incur.

Happy shopping!